Originally Posted by
bchandler02
So what happens if you say you have a medical reason for not wearing it?
Is this going to be the new version of ESAs?
Having an ESA is not as easy as you think it is.
In order to have an ESA on board, you have to file paperwork with AA in advance.
The paperwork includes a note from your doctor explaining you need the ESA.
You have to have the paperwork with you during the flight.
Of course you can have your neighbor (who happens to be a psychologist) to sign the forms you.
But it is not as easy as saying "hey, Lassie here with me is an ESA because I say so, so excuse me".
I am going to give ideas to AA here:
- Require all pax to answer a question at check-in "do you have a medical condition that does not allow you to wear a mask?" then if you answer yes, check-in online is not possible and have to see an agent at the airport.
Agent at airport quickly checks doctor's note about mask then off you go.
FA's can see in their tablets who checked the box of medical condition at check-in, if you didn't, then denied boarding or Dr. Chao style deboarding if you refuse to wear the mask.
Just a suggestion.