Originally Posted by
DCAhome
IAD-AMS r/t scheduled for 4/10.
- Flight canceled on 3/23, voucher provided
- Agreed to refund on 4/12, refund tracking number provided
- DoT complaint filed 5/12
- Amex chargeback file 5/12
- Chargeback complete 6/15 (1 of 2 tickets)
Amex (US) said that they now provide the airlines 28 days to respond instead of 21 previously.
Thanks for the data point. So, since you didn't get your refund in a timely manner, you initiated a chargeback, which was successful? Great news. My issue is that I bought my ticket in December so I can't do a chargeback.... I think the limit is 90 days? So I'll be at the mercy of KLM.
Does anyone know if KLM will extend the November 30th date for rebooked travel? I simply can't travel until late December, job won't allow it. And fares are much higher then. So, might have to go with the refund.