FlyerTalk Forums - View Single Post - Is Delta using COVID-19 as an excuse to give bad service and save money?

Jun 14, 2020, 10:15 am

#7

TXguy

Join Date: Oct 2013

Programs: DL PM

Posts: 700

The food and drink issue is reasonable to complain about.

The blocked seats are not a cost-saving mechanism. In fact, they are GREATLY increasing costs (by having to fly empty seats around). That is a very pro-customer, pro-public health move.