Originally Posted by
HeartFist
Roughly how long did it take to hear from AF/KLM for the first time? I requested a refund for a flight cancelled by AF on May 27th, to which they sent me an automated mail:
Called in to cancel my flight on April 27 and got email of cancelled flights same day.
Got an email confirming cancellation May 11 and stating that I will get refunded
Another email on June 1 that AF is processing refund and I should received the refund within 2 weeks,
June 3 my credit card was refunded.
I'm from the US, so I don't know how it will play out if your from the EU.