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Old Jun 9, 2020, 11:58 am
  #14  
WLGNZ
 
Join Date: Nov 2007
Location: BLQ / TRG
Programs: NZ*E, UA*1K, QF Plat
Posts: 1,071
The option to cancel flexdates online was removed during lockdown.
I have cancelled plenty via the call centre and they have been back in my credit card account within 48 hours. So far.
Qantas a different story. 11 weeks and counting.
WLGNZ is offline