Middle seats under Level One

Old Jun 2, 20, 11:25 pm
  #1  
Original Poster
 
Join Date: Jun 2016
Posts: 71
Middle seats under Level One

With the move to Level One imminent, it would appear that social distancing requirements on domestic flights will no longer be required. This should result in cheaper flights as capacity will be back to normal.
https://www.stuff.co.nz/travel/back-...ble-in-level-1

If we’ve already purchased two tickets (A & C) at a premium under level 2 rules (like Works Deluxe), do you think we’ll get to keep the whole row (A, B & C), or is there a risk that AirNZ will sell the middle seat (B) to a random?
Erasmus III is offline  
Old Jun 3, 20, 12:02 am
  #2  
 
Join Date: Jan 2016
Posts: 1,382
Originally Posted by Erasmus III View Post
With the move to Level One imminent, it would appear that social distancing requirements on domestic flights will no longer be required. This should result in cheaper flights as capacity will be back to normal.
https://www.stuff.co.nz/travel/back-...ble-in-level-1

If we’ve already purchased two tickets (A & C) at a premium under level 2 rules (like Works Deluxe), do you think we’ll get to keep the whole row (A, B & C), or is there a risk that AirNZ will sell the middle seat (B) to a random?
They will sell the middle. You didn't pay a product which has a free middle seat (Works Deluxe).
nzkarit is offline  
Old Jun 3, 20, 1:32 am
  #3  
 
Join Date: Feb 2007
Programs: NZ Koru
Posts: 5,808
You will likely find that if you booked an A and C seat on the same booking, that they will update the seat selection to A and B or B and C etc...
LyingFlat likes this.
cavemanzk is offline  
Old Jun 3, 20, 3:06 am
  #4  
 
Join Date: Mar 2005
Location: PPQ/WLG/BKK
Programs: TG*G, Accor Gold
Posts: 7,695
Erasmus III’s post could be read 2 ways.

If WD seating has been paid for it’ll be retained.

If regular 111-111 seating, but spaced 1x1-1x1 is meant, then the comments by nzkarit and cavemanzk are pertinent.

Last edited by Thai-Kiwi; Jun 3, 20 at 3:11 am
Thai-Kiwi is offline  
Old Jun 3, 20, 3:18 am
  #5  
Original Poster
 
Join Date: Jun 2016
Posts: 71
Originally Posted by Thai-Kiwi View Post

The OP talked about buying a seat at a premium (Works Deluxe)....so neither post from nzkarit and cavemanzk is specifically relevant, although applicable to general 3x3 seating..
In fairness to them, my tickets aren’t Works Deluxe - they’re normal tickets (albeit Flexi-date), but they are priced at a premium to take account of the reduced capacity under Level 3 restrictions. When I purchased the tickets, it was on the understanding that the middle seat would be blocked out.

I’m just intrigued to find out what they’ll do about the new rules. If they do start using middle seats and reduce the prices, I’ll probably cancel the tickets and rebook.
Erasmus III is offline  
Old Jun 3, 20, 6:18 pm
  #6  
 
Join Date: Mar 2005
Location: PPQ/WLG/BKK
Programs: TG*G, Accor Gold
Posts: 7,695
Originally Posted by Erasmus III View Post
In fairness to them, my tickets aren’t Works Deluxe - they’re normal tickets (albeit Flexi-date), but they are priced at a premium to take account of the reduced capacity under Level 3 restrictions. When I purchased the tickets, it was on the understanding that the middle seat would be blocked out.

I’m just intrigued to find out what they’ll do about the new rules. If they do start using middle seats and reduce the prices, I’ll probably cancel the tickets and rebook.
Just note that non-status pax won’t have access to those forward seats, and elites are unlikely to want a middle seat as first choice. But cancel and rebook may be a reasonable option as no guarantees the middle seat will remain empty.
Thai-Kiwi is offline  
Old Jun 3, 20, 8:16 pm
  #7  
Original Poster
 
Join Date: Jun 2016
Posts: 71
Originally Posted by Thai-Kiwi View Post
Just note that non-status pax won’t have access to those forward seats, and elites are unlikely to want a middle seat as first choice. But cancel and rebook may be a reasonable option as no guarantees the middle seat will remain empty.
It's more about money-saving. If my $209 off-peak WLG-AKL flights suddenly become $119 when they can fill the whole plane again, it'll be worth it.
Erasmus III is offline  
Old Jun 8, 20, 4:24 pm
  #8  
Original Poster
 
Join Date: Jun 2016
Posts: 71
As predicted by cavemanzk , they automatically changed the seats from A & C to A & B. They also halved the costs of the flights.
I've just cancelled and rebooked on the same flights (WLG-AKL-WLG) and saved ourselves $450. So glad I booked flexidate. Just have to wait 8-10 weeks for the refund to be processed!
Thai-Kiwi likes this.
Erasmus III is offline  
Old Jun 8, 20, 6:37 pm
  #9  
 
Join Date: Oct 2006
Location: Christchurch, New Zealand
Programs: NZ Elite; QF Platinum; CZ Gold; MU Platinum; Marriott Titanium; Accor Platinum
Posts: 1,236
Originally Posted by Erasmus III View Post
As predicted by cavemanzk , they automatically changed the seats from A & C to A & B. They also halved the costs of the flights.
I've just cancelled and rebooked on the same flights (WLG-AKL-WLG) and saved ourselves $450. So glad I booked flexidate. Just have to wait 8-10 weeks for the refund to be processed!
Are domestic flexidate refunds purchased after the lockdown caught up in the whole Covid-19 refund dramas and delays?
oranjemakker is offline  
Old Jun 8, 20, 6:48 pm
  #10  
 
Join Date: Jan 2016
Posts: 1,382
Originally Posted by oranjemakker View Post
Are domestic flexidate refunds purchased after the lockdown caught up in the whole Covid-19 refund dramas and delays?
Drama no, it is a refundable ticket. But if need a manual step they end up in the same queue of refunds which need processing.
nzkarit is offline  
Old Jun 8, 20, 6:49 pm
  #11  
 
Join Date: Sep 2019
Posts: 26
Originally Posted by oranjemakker View Post
Are domestic flexidate refunds purchased after the lockdown caught up in the whole Covid-19 refund dramas and delays?
I wouldn't think so, surely this is automated. I cancelled a flexidate during level 4 and it was refunded ~straightaway
prp343 is offline  
Old Jun 8, 20, 6:51 pm
  #12  
 
Join Date: Sep 2017
Programs: Air NZ Koru, Air NZ ELT *G, IHG Spire Ambassador, Emirates, Flying Blue, QANTAS Club
Posts: 337
Originally Posted by oranjemakker View Post
Are domestic flexidate refunds purchased after the lockdown caught up in the whole Covid-19 refund dramas and delays?
I've Just cancelled 2 x EXPENSIVE(ISH) flexidates and was informed of 8-10 week delay in refunds, after 1 hour 20 minutes on phone. Rebooked these at 60% original cost, same date, same flights. Guess it lets Air NZ get in some more bulk cash in.
kiwicyclo is offline  
Old Jun 8, 20, 7:42 pm
  #13  
 
Join Date: Oct 2006
Location: Christchurch, New Zealand
Programs: NZ Elite; QF Platinum; CZ Gold; MU Platinum; Marriott Titanium; Accor Platinum
Posts: 1,236
Originally Posted by nzkarit View Post
Drama no, it is a refundable ticket. But if need a manual step they end up in the same queue of refunds which need processing.
By drama I am referring to the well publicized issues NZ has and is having with refunds and credits, e.g. the USA laws etc. and the long time its taking

I would have thought that a simple domestic flexi would be handled separately if cancelled online, based on the responses that may or may not be the case.
oranjemakker is offline  
Old Jun 9, 20, 11:58 am
  #14  
 
Join Date: Nov 2007
Location: TRG
Programs: NZ*E, UA*1K, QF Plat
Posts: 987
The option to cancel flexdates online was removed during lockdown.
I have cancelled plenty via the call centre and they have been back in my credit card account within 48 hours. So far.
Qantas a different story. 11 weeks and counting.
WLGNZ is offline  
Old Jun 10, 20, 7:19 pm
  #15  
Original Poster
 
Join Date: Jun 2016
Posts: 71
Originally Posted by Erasmus III View Post
Just have to wait 8-10 weeks for the refund to be processed!
So much for 8-10 weeks - my refund came through to my credit card last night (maybe 36 hrs). Bravo Air New Zealand.
Erasmus III is offline  

Thread Tools
Search this Thread
Search Engine: