Originally Posted by
AlphonsoMango
I'm thinking about booking a hotel for April 2021 on the Chase travel portal since it's cheaper than booking on Hyatt (10k vs 15k points per night). I noticed that when I go to book it says I can cancel up to around a week before the reservation date for a refund but Chase's Covid-19 FAQ page says travel has to be before 6/30/20 for a refund. Does anyone know if I'll be able to cancel and get a full refund for a hotel stay at a Hyatt for April 2021?
Forget the Covid-19 info. When you make the hotel rez. it will tell you what the cancellation policy is. If it says 1 week in advance that's what it means. Most hotel rez. aren't quite that strict though. Usually I see 1 to 5 days in advance. Just follow the rules noted.