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Old May 29, 2020 | 11:15 am
  #10  
climmy
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Join Date: Dec 2004
Location: Lovely Tahoe City
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Originally Posted by yuel
I just got a determination letter of my dispute from citi saying they won’t reverse my charges, the reason is covid19 is not a reason to get a refund Per the copa t&c, so I have until June 6 to respond, not sure what I’m gonna say that wasn’t said in the original dispute of dot rules back in early April
Sure COVID-19 is not a reason for refund per se. It's the flight cancellation that is the reason for refund.
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