Originally Posted by
Oregonflyer
Four agents in GS reception in SFO today ... love that it's open, but was a bit eerie to see so many agents for so few people.
I hear you. When I flew EWR-SFO a month ago, it was interesting to see 2 agents at SFO GS. They literally had 6 printed boarding passes at the podium (like they do at SEA) and were able to guess my name.
EWR was a different story. GS lobby was closed. In fact, the entire premier floor check-in was closed; you could only use the economy self-service check-in on the lower floor. The whole place felt like a ghost town -- very eery.