Originally Posted by
WilcoRoger
I gave them in total 6 weeks after the cancellation. When they made online refund option available (but still well hidden) I gave them the benefit of doubt and waited 28 days before initiating the chargeback. Today I got the chargeback approved by Amex. (for the record - Amex stated in their letter to me, that EZY hasn't replied to their inquiry)
I think that's reasonable It's the "7 days or I'll see you in court" responses that I think are OTT.
Originally Posted by
dhuey
I call BS on that airline boss.
As if none of his tens of thousands of employees and ex employees wouldn't have contradicted him to the press if it was lies.