Glad to hear it resolved successfully. Will follow your lead here. Have requested refunds through Easyet for the first batch of cancelled flights a few days ago. Have another batch of flights that will likely be cancelled in the next few days. 100% sure they will cancel out as Easyjet announced they are restarting June 15, but my remaining flights are for June 13, and they will still be grounded.. So will wait, and let them cancel, then do refund requests.
If after a couple of weeks I see nothing, will engage Chase.
All of my Norwegian refunds came through in about 18-21 days, so that ended successfully.