Originally Posted by
brewdog11
I don't really bother writing in anymore
because nothing changes and all I get is a patronizing canned response.
And posting on FlyerTalk gets you what?
Maybe I should this time,
Yes, you should. Nothing will ever happen to bad FAs if their serious service failures aren't documented. If the FA in question was as you described him, he needs to find a different job immediately. But if this crap isn't documented nothing will change. FT rants don't count as documentation.