FlyerTalk Forums - View Single Post - Delta: Refund/Mileage Redeposit/Cancellation/Rebooking During COVID19
Old May 22, 2020, 6:32 am
  #1217  
smartytravel
 
Join Date: Apr 2019
Posts: 979
Originally Posted by MSP_Monopoly
Delta is obviously way over their head here if they are still currently processing refund requests from the last week of March. It’s now approaching the last week of May.

I absolutely hate doing credit card chargebacks but I’m getting to the point where I’m not going to sit here and wait another 60 days in hopes that they finally process my refund request.

Has anyone else done a credit card chargeback yet? I assume the worst that happens is that AMEX would credit me and then the refund could eventually come through from Delta and then they would charge me again to get their money back?

Thoughts? Suggestions?
I know you are anxious. I have been very anxious and impatient, too. However, Delta, in my experience and observation, has been doing a phenomenal job issuing refunds to passengers. They do issue refunds to passengers, it just takes them a bit of time to go through hundreds of thousands of requests.
smartytravel is offline