FlyerTalk Forums - View Single Post - vacation rental cancellation due to border closure--fairness of policies
Old May 20, 2020 | 12:44 pm
  #1  
JNelson113
10 Countries Visited
20 Countries Visited
30 Countries Visited
25 Years on Site
 
Join Date: May 2000
Location: IAH
Programs: UA 1K 3MM, Marriott Titanium/LT Plat, IHG Spire
Posts: 3,338
vacation rental cancellation due to border closure--fairness of policies

Hi all, not sure if this is the right forum so please move if not, mods.

I am a US citizen who reserved a vacation rental in Whistler, British Columbia, for five nights, June 27-July 2. I paid an $800 deposit with the final payment of $2400 due May 20.

The border closure has now extended to June 21st and everything in the media indicates that Canada wishes to keep the border closed far beyond that. If I could get there I would but it simply looks impossible.

I asked the rental company to simply cancel the rental and refund the deposit to me but they are insisting on keeping the deposit money and telling me that they will allow me to use that as a credit toward a rental through summer 2021.

Would like opinions on whether you find this fair or if I should attempt to challenge them and dispute this with my credit card company, as if I owned the company I would simply refund the money. Thanks for your opinions!
JNelson113 is offline