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Thread: Shouldn't Amex Allow The Uber Credits to Carry Over in Light of Covid?
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Old May 18, 2020 | 3:24 pm
  #19  
ymx
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Originally Posted by Gig103
This is most definitely a departure from when the credits were new (before "Uber Cash" existed). If this is now standard policy instead of a one-off CS agent's misunderstanding, then we should be complaining en masse.
I started a support ticket in the Uber Eats app for this and got this response from Uber Priority Support:

"It appears the issue you are experiencing is already under investigation. We appreciate your patience as we work hard to resolve this issue as soon as possible. We are unable to adjust which type of Uber Cash is applied at this time. For this inconvenience, I've added $5 in Uber Cash to your account."
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