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May 17, 2020 | 11:36 pm

#7344

Smiley90

FlyerTalk Evangelist

Join Date: May 2015

Location: BOS, YVR, ZRH

Programs: *G

Posts: 18,125

Quote:

Originally Posted by jerryhung

Oh really? HA HA, then yes I understood it wrong. Thanks so much

but now I need to find official policy somewhere ... LOL
320K (4 ppl in Y) and problem also with my now-closed-by-AMEX card I used, ~$1100 for 4 refund has to go somewhere

I'll call AP sometime then

It's right here: https://www.aeroplan.com/covid-19.do#/

"If you'd like to cancel any Flight Reward, the fastest way to do so is at aeroplan.com. Due to high call volumes, we are experiencing long hold times at our contact centres. Until June 30, you can cancel free of charge and receive all of your Aeroplan Miles back in your account, plus a full refund of any associated taxes, fees and surcharges on the unused value of your travel."

note ANY flight!