Originally Posted by
MisterEdF
. Easier said than done.
. Been calling for 3 weeks, been on hold for up to an hour multiple times and disconnected. There is a”cancel trip” option on my account but I was afraid to try that since I was trying to avoid loss of miles or fees. I have also emailed them multiple times over the last month with no response.
If you cancel online there is no fee to pay or anything like that, but you still need to call AA after you cancel online to have your miles redeposited. So you still have to call AA one way or another.
The only way you will lose the miles is if you don't cancel before the flight date/time.