Originally Posted by
bluedemon211
From a PR perspective, this was a must. UA is getting hammered in the press for "playing with semantics to mislead customers" (per a column in the Guardian). I guess 70% has become a magic number for some reason.
Interesting that AA is doing exactly the same thing as UA wrt filling middle seats, but is not getting anywhere near the public lashing that UA is enduring. Not sure if DL is actually doing what they say sans the "small print".