Entitled to be ahead of the curve in the event LX seeks creditor protection
Originally Posted by
rosenkavalier
I am slightly taken aback by the replies here bashing the OP who, as far as I can tell, is asking for a refund for which he is legally entitled to.
We FTers love to moan about how LX and the ZRH head office is very arrogant, resisting refunds with all sorts of bogus excuses during good times etc.
Yes, these are hard times for airlines, but also for individuals!! People are dying, falling ill, losing jobs etc. The lucky ones are 'just' facing reduced income. Saying that s/he chose to part with the money in the first place and should suck it up because LX is suffering is beside the point. S/he entered into a business transaction with LX with certain rules that both sides should abide by. If the extraordinary circumstances warrant a waiver for any aspect of the conditions of contract, it is up to the courts to decide, not LX or the passenger.
Don't forget, LH Group is a highly profitable business and ruthless in trying to eliminate competitors in their markets (using excuses like the environment to argue that government backed airlines are harmful, puh-leez)
How far does a passenger get when we want to "bend" or "break" the airline rules? NOWHERE. I understand my money may be an interest free loan to LX but LX "ain't done my any favours" in the past as a for profit business. LX cannot pick and choose which rules apply at a given time.