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Thread: Lifemiles redemption ticket on ANA flights (Flights got cancelled)
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Old May 17, 2020 | 1:13 am
  #8  
Tokyoite
10 Years on Site
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by andres21st

So they still want to charge me for any changes as if was a voluntary cancellation...
the email is clear. upon replying that you agree to cancel, you'll get everything back except the non-refundable booking fee of 24 USD.
the second paragraph is only informational and doesn't apply to your request for an involuntary cancel.
(since LM has already established in the email that your flights were cancelled)
the informational part is just in case you chose not to cancel, and instead chose to change the dates to your ticket. just cancel and close the matter with these two tickets!
Last edited by Tokyoite; May 17, 2020 at 1:19 am
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