Originally Posted by LoungeLizardHugo

"King said the airline's existing business premier product had lost some of its competitive edge compared to other airlines' products and was due for an overhaul."

Jeez, ya think????

Lol, absolute worst business class seat in the world. Bar none. Incomprehensible how these seats in this arrangement ever got into an airplane. Some dreadful decision making there.

Otherwise...love the country and the airline.