Originally Posted by giorginho

I had 6 tickets for early April (all routeswwithin the EU), airlines concerned were LATAM, Lufthansa and Air Europa, all booked via OTA's, all canceled by mid-March. So far I've gotten either a "promise" or a "we'll start with the process but won't promise anything" for 4 of those tickets and heard nothing regarding the other 2. So far (about 2 months after my first request for refunds) I have received 0,00 refund.
For almost all the tickets I have at least once (mostly twice) received a response claiming "we're not responsible".
Just saying...
Also: I spent over 2 hours watching that press conference of the European commission the other day, that lady really got cornered by the journalists regarding the breach of the EU-wide law, but her response was even worse than Aegean's, constantly repeating herself with useless information, trying to dodge the question up to the point the moderator decided to exclude all similar future questions and basically trying to hide the issue under the carpet with a "plan" that will simply buy the airlines and states more time, before forcing refunds with sanction threats. However my feeling was that their embarrassment must have been such that they will be forced to take measures sooner than they planned or they risk total humiliation at the next press conference.