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Thread: Lifemiles redemption ticket on ANA flights (Flights got cancelled)
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Old May 15, 2020, 1:10 am
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view-with-a-room
 
Join Date: Oct 2010
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Originally Posted by wilsons
Hi,
I issued a lifemiles award ticket on ANA flights but both of my ANA flights got cancelled.
I called ANA for flight protection and they said this booking belongs to Avianca.
I called Avianca they told me I should contact ANA for flight protection and get back to Avianca for re-issuing my ticket.
Neither ANA nor Avianca could help me with this ticket.
How could I do?
Thanks in advance.
Until you have already checked in at the airport LifeMiles is the only resource. Flight protection is a thing after you check in at the airport. You no longer have a ticket as the flights ceased to exist. Call LifeMiles and have the booking cancelled and the miles redeposited.
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