FlyerTalk Forums - View Single Post - COVID-19: refund provided as voucher (for non refundable fares)
Old May 14, 2020, 3:51 pm
  #385  
bostontraveler
 
Join Date: May 2003
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Originally Posted by warakorn
It is illegal!
I'm sure the legal interpretation is that customers "accepted" the voucher...and as such can't now request a refund. Ridiculous.
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