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Thread: COVID-19: refund provided as voucher (for non refundable fares)
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Old May 14, 2020, 2:45 pm
  #383  
bostontraveler
 
Join Date: May 2003
Location: Paris
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Originally Posted by johan rebel
The law says you are entitled to a full refund. Full stop. Period. KL can't just arbitrarily decide to suspend the law from some date back in March until today. Not even when aided and abetted the Dutch secratary of transport.

Johan
What concerns me, however, is the Bluebiz doc that was shared that states that refunds will take up to 12 months to process. If this is the case it is an absolute slap in the face....
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