FlyerTalk Forums - View Single Post - COVID-19: refund provided as voucher (for non refundable fares)
Old May 14, 2020, 3:45 pm
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,636
Originally Posted by johan rebel
The law says you are entitled to a full refund. Full stop. Period. KL can't just arbitrarily decide to suspend the law from some date back in March until today. Not even when aided and abetted the Dutch secratary of transport.

What concerns me, however, is the Bluebiz doc that was shared that states that refunds will take up to 12 months to process. If this is the case it is an absolute slap in the face....
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