Lifemiles redemption ticket on ANA flights (Flights got cancelled)
Hi,
I issued a lifemiles award ticket on ANA flights but both of my ANA flights got cancelled.
I called ANA for flight protection and they said this booking belongs to Avianca.
I called Avianca they told me I should contact ANA for flight protection and get back to Avianca for re-issuing my ticket.
Neither ANA nor Avianca could help me with this ticket.
How could I do?
Thanks in advance.