Originally Posted by
yeungones
Yeah in normal circumstances, anyone would be happy to stick with those revised times.....Hence I was not sure one could argue about getting a refund or not?
But if the legal ruling is simply based on the criteria of the flight(s) being cancelled, then it would safe to know that we'd be eligible for requesting a refund on the ticket which is good to know.
Otherwise, it would be voucher as we'd be unable to book out for say the next summer at this stage.
Is there any timeline we need to raise such refund on such change? Only noticed by accident today, and no email to inform us of this change?
I'm hoping refunds will be straight forward?
The law doesn't discuss whether or not you should be happy with the new times. It says is YOUR choice whether to accept the rebooking or to get a refund.
"
(l) "cancellation" means the non-operation of a flight which was previously planned and on which at least one place was reserved."
As you have not been notified of the change, then whatever timeline there would be has not even started yet. The refund should be straight forward, although probably slower than it used to be