FlyerTalk Forums - View Single Post - MH charge fare diff even they cancel my flight and I rebook in same class same route
Old May 13, 2020 | 8:05 am
  #4  
sy7217
5 Years on Site
 
Join Date: Feb 2016
Programs: BA Gold/Hilton Gold/Marriott Titanium Elite
Posts: 26
Originally Posted by carrotjuice
If they cancel the flight, aren’t they obliged to reaccommodate you on a suitably available flight? That used to be what they did, has this policy also changed?
That's what I told to the agent on the phone, and they seemed not to care anymore and told me either you paid or you complained(and you will get nothing except a canned reply).
What I can do is just waiting for a discounted fare(which I doubt will happen in the rest of the year) before end of year or Z class sold out, but I will not pay the fare diff. If the card company
cannot do anything, I will refund the ticket with penalty and issue a TPEDPS CX I class ticket instead.
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