Originally Posted by
Yreal
are you gonna sue cash vs voucher?
unless you'r a bored lawyer, you won't.
Did I ever write that I wanted a refund?? Actually, I have requested vouchers, because it's financially advantageous to do so. That doesn't excuse Aegean from their disgusting
unscrupulous behaviour by breaking EU law.
When I book a flight, I should have confidence that in unforeseen circumstances the terms and conditions (and laws) that apply to the booking (CONTRACT) are adhered to. Those are there to protect me just as much as the airline, so it's totally unacceptable for the airline to then turn around and say they will not follow the law. That leaves me with zero confidence. The fact that Aegean needs money, frankly is not my concern. If they want to keep people's money (at point of cancellation it's no longer their money), they should do something to encourage passengers to leave the money in their coffers. Other airlines are offering financial incentives - such as a cash bonus, or % discounts - they are not just point blank refusing to offer refunds - WHICH IS BREAKING THE LAW.
I had bookings with Lufthansa, Austrian and Virgin Atlantic, and although they all tried to wriggle out of their obligations (with the voucher c**p), they have all agreed to process a refund. The law is the law. Aegean's behaviour will leave a bitter taste in many people's mouths.