Originally Posted by
Often1
presuming that this is a US credit card issuer, it is 60 days from the day on which the service was not delivered, e.g. that it was cancelled.
Just to be clear, is it 60 days starting from when the cancelled flight was supposed to operate, or 60 days starting from the day that it was cancelled? I had assumed it was the former.
I will likely make use of the DOT complaint route soon (not for an AA itinerary), and just wanted to be sure I don't wait too long.