Originally Posted by
spin88
This is a major, major mistake by United, and IMHO substantially increases the chance that UA ends up liquidated. Having a brand that is associated with spreading disease and broken promises is NOT the way to stay an operating concern. Just a basic question: Given a choice between flying on Delta (or AS or B6) and a promise of an empty middle or United with a promise that they will fill the plane, but let you know when you get there that you can take another plane (which might be full too) if you don't want to sit with your face 8" from another, who are you going to fly?
100% in agreement.
I've read for years various posts on this board about how UA some way or another did something that was finally going to cause the poster to book away from United. I've always thought those posts were silly, and wondered why people get so worked up about some CSR who is having a bad day and yelled at them. It happens.
But now, I'm that person who is utterly done with UA.
This decision by UA defies logic. Until we hit herd immunity or this pandemic somehow becomes a non-issue, I will not fly United again, nor will my family. The only way this changes is if UA guarantees an empty seat next to you.
Originally Posted by
zombietooth
UA doesn't need to make anyone feel comfortable to sell seats. Every flight that I've been on in the last week has been full.
I disagree. UA's traffic for April 2020 was what, 5-10% of what it was for April 2019? UA is not doing well, it is in a fight for its life. Maybe they've run the numbers and come to a different conclusion, but when your traffic is down so low, giving people a reason to book away from UA for the sake for getting the few remaining flights up from 60% to 90% capacity probably makes little sense.