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Thread: Ticket or Award status: On Hold, On Request, Pending, Purchased and Ticketed
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Old May 12, 2020, 11:41 am
  #28  
FAA1996
 
Join Date: Aug 2010
Programs: AA EXP
Posts: 1,671
Originally Posted by big69bob
It's been 25 days since I requested a refund for 2 PE seats to Spain. I know I'm eligible because they changed my MIA non-stop to a stop in Dallas...and it now gets in 6 hours later.
Every day I go to Prefunds to check the status and every day it still says "pending review". I'm over being patient. Sent an email a week ago no response. Call the call center and they're very nice but explain the refund department is NOT available on our computer system. I really need that $2200 refund now if you know what I mean.
What should I do now?
Chargeback on credit card.
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