FlyerTalk Forums - View Single Post - UA COVID19 precautions: **REQUIRING** mask usage per CDC/DoT
Old May 12, 2020 | 9:36 am
  #143  
st3
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This can be filed under "There is no pleasing some people"

If UA was completely blocking middle seats and guaranteeing they would be empty then people on here would complain that they are abusing taxpayer funds and breaching their fiduciary duty. Unless of course they were charging for the empty seat (like F9) in which case they would be abusing their customers.
If UA sells the seats and the plane goes out full then they are putting everyone's health at risk and abusing their customers.

They never guaranteed the middle seats would be empty and the day that it was posted people picked apart that detail.
Adjusting our seat selection systems to avoid where possible seating customers next to each other, except when traveling together. We're also alternating window and aisle seats when seats are in pairs. While we cannot guarantee that all customers will be seated next to an unoccupied seat, based on historically low travel demand and the implementation of our various social distancing measures, that is the likely outcome.
https://hub.united.com/united-corona...200512&S_HASH=
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