FlyerTalk Forums - View Single Post - Refund of companion voucher?
View Single Post
Old May 12, 2020 | 9:27 am
  #14  
Frequentlander
All eyes on you!
10 Years on Site
 
Join Date: Jul 2014
Location: YVR
Programs: WS Nothing, AC Something, AS Gold. Too big for 737Max washrooms
Posts: 907
All companion vouchers now extended per the mass e-mail as follows:

Hello {Frequentlander},

We hope that this message finds you and your loved ones well and in good health. To give you more time to plan future travel, and to align with the flexibility of our updated change and cancel policy:

· We have automatically extended the validity period of all your available companion vouchers to January 31, 2021. This includes those that were previously extended to June 2020.

· Companion vouchers that were redeemed for travel between March 1, 2020 and January 31, 2021, where travel is cancelled, will be reinstated to your account and extended to January 31, 2021 (unless the original expiry date is later). Extensions will be processed within 14 days of cancellation.

You can view your available vouchers at westjet.com/account. If you have more than one voucher, be sure to choose the first to expire when you book.

You’ll find all the latest information regarding changes to travel at westjet.com/coronavirus. We are looking forward to the days when we can welcome you back on board. Thank you again for your continued support.
Frequentlander is offline