Originally Posted by
gayste
Just requested 3 ETCs. One online and it shows up online. Two by refund dept (I had questions so I had to talk to them and they processed them). These are not showing up. ....
ETCs done with an agent may need to be reviewed by Refund before activating. Unless you have received the PIN code, there are probably still under review (can take up to 3-4 weeks). It is best to do online if the option is offered online
If you have the PIN codes it may be the ETCs do not have your MP account associated with the ETCs. Not sure anyone has figured out how to fix that and not aware of any online add capability/