Originally Posted by
gengar
I'm unfamiliar with the specific error code, but be aware that award space is not upgrade space on BR. For SAUA, you need to check with BR for "Z" bucket availability. It isn't shown on the BR (or UA) website, so you need to call in. UA website will show BR straight awards, which is BR "I" bucket that has been made available to partners.
Thanks for the pointer! I've been using UA's award availability as a proxy, but after reading your post, I did call EVA to check. The lady said there's 5 in the Z space! So looks like also plenty available. Still not sure why the error still coming up. Just tried again, and same result.
Think I should ask this in the general SAUA thread?
Thanks again,