Originally Posted by
happychic
I suspect the reason why Cheapo insists on only rebooking you on Copa is because Copa generally refuses to refund. They only give airline voucher which expires end of next year IIRC. If Cheapo is not made whole by Copa, there is no way Cheapo will refund you.
You may want to try to get Copa to refund Cheapo for the cancelled flight first, then try to talk to someone at Cheapo who understands this and is in a position to authorize a refund to you. This doesn't sound easy and is generally a reason why many people don't prefer to book through OTA.
Which credit card did you use for this transaction?
Yeah I know better and did it anyway. The day of purchase they just had a better payment option. I guess at the end of they day I might be able to use the credit to go to Quito or something next spring break.
It won't be a total loss I just need to book new tickets to Aruba.
I have filed for a refund on the Copa website to will be patient and see what their e-mailed response is.
Really appreciate your help on this. Another reason to love FT.