FlyerTalk Forums - View Single Post - ARCHIVE: AA summer 2020 schedule changes due to coronavirus (02 April 2020)
Old May 7, 2020 | 10:55 am
  #113  
Stripe
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Join Date: Jun 2005
Location: AUS
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Originally Posted by luckypierre
my modest contribution...for months have had a dive trip over the 4th from SAT-RTB thru DFW. About six weeks ago, AA dropped the DFW route and rerouted me thru MIA. Then over this past week, encountered something never seen before in the hundreds of AA flights. The airline dropped the MIA-RTB and retained the MIA segment. No notification from the airline about this significant change and not clear had I shown up at the airport at what point would have been alerted..
That is how AA has been handling these things. No notice of cancellation, but the cancelled segments disappear from your itinerary, usually leaving a trip that makes no sense. If you want to abandon the trip you are eligible for a full refund, which you can do online. If you still want to go you'll need to call and have AA fix things. Be sure to do your research in advance and have an alternative at hand for them to rebook.
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