Originally Posted by
demkr
It's really ridiculous that there's no particular order they're processing these in. some people get them processed within days, others like me have been waiting exactly one month now. Any time you call they give the 30 business days shpeel. Why does that "waiting time" seem to apply for some and not others?
I've been fairly patient for an entire month --- This is unacceptable when some customers get instant refunds and others have to wait "30 business days" -- and I was told 21 when I initiated the refund request, not 30. I'm waiting on 3 refunds. Somehow I don't feel like the "pending" means anything.
I hear you. My refund status (the airline cancelled my flight) is 'pending' since April 5th. I asked the twitter team why that is and why others get it within a few days. No response other than an automatic message to go on delta.com for more info.