Originally Posted by
oliver2002
AA is known to be rather draconian, see the crackdown on trading goodies on coupon connection a few years ago. Miles & points websites that don't point that out are doing a disservice to their readers?
As far as lost revenue to AA is concerned... people who couldn't muster a transaction in the past 18 months are probably not really the high rollers that AA wants...
Yes, said that many times about selling points and eVIPs. But the bans over churning and car rentals suggests that AA corpsec is expanding their mission.
Like with United's regret over cutting JFK service, the lost revenue might not come from people flying the route or letting miles expire, but from systemic loss of people's investment in a program that's overly draconian.
Obviously that's AA's call. But people working in AA audits these days need to justify their existence in an era when mileage brokering is at a standstill. I fully expect them to continue searching like the AMEX RATs for more perceived fraud, whether that's good or bad for AA is fair debate IMHO.