So called in for cancelled Aeroplan rewards on March 28 after investigating the ticket and seeing it "open for use".
Points were back the next day, but money never was. Amazingly, it was never queued (cancelled via agent) - the agent called ticketing, and emails were miracolously sent immediately confirming the refunds.

Looks like AC is hoping you'll just forget about the refunds, because it seems like they certainly have the ability to process them by pressing one button.