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Thread: Application of DOT Rules to OTAs
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Old May 1, 2020 | 7:52 pm
  #26  
ft101
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Originally Posted by k374
Update: I talked to the OTA and they insisted that they will deduct 10-15% of the ticket price as a service charge and refund me the rest. At this time I did not discuss anything... I will get the refund first and take it up with either the CC company, BBB or the DOT for the difference later.
Don't you expect the OTA to be paid for their work?
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