Originally Posted by
sbrower
Aren't things pretty flexible under the current rules anyway? (I have not followed in detail - not planning to fly in the next 30 days).
Good question. Even if so, what if they don't want to be stuck with a voucher and want a full refund? On one hand, AA is making a major change to the "deal" by forcing someone to wear a mask when that wasn't a term when the ticket was sold. On the other hand, AA probably has something in their T&Cs / COC that they can can cite to CYA on this one.
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