FlyerTalk Forums - View Single Post - AA Passenger Facial Cover / Mask Use Policy 2020 (Inc. changes)
Old May 1, 2020, 11:28 am
  #24  
carlosdca
 
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,646
Originally Posted by LAX_Esq
Purely a hypothetical (I'm not flying anytime soon. I'd certainly wear a mask if I had to fly -- regardless of whether it is required or not): What happens if someone simply refuses to wear a mask for whatever reason deemed not "exempt" by AA? Would AA just give them a voucher for future travel?
RIGHT?

My guess is that AA will have gate agents checking that everybody has a mask as they board the plane.
No mask, denied boarding. I guess Hudson News will start selling them, so the GA can send you back there to buy yours if you don't have it.
No compensation for denied boarding due to not having a mask.

Of course, once on board, it will be difficult to enforce and I am sure a lot of people will put it down or store it away.
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