FlyerTalk Forums - View Single Post - Covid19: LH Group general waiver to rebook flights
Old Apr 29, 2020, 3:18 am
  #516  
john1987
 
Join Date: Dec 2016
Programs: AA Executive Platinum, AF Platinum,TK and A3 Gold
Posts: 238
Swiss -Airlines-Flight cancellation

my flights were cancelled one day after purchased probably due to Corona Virus which left in difficulty because I was due to travel over the next 48 hours.. they assume no responsibility and fobbed me off saying it was a third party responsibility and for the travel agency to provide a solution .which did not include to re book my flight to travel at date of my convenience at the same class.
they are strangely imposing a rule that I have to travel within 7 days of my original flight.
they offer a refund ,but I need to contact the travel agency, but I want to travel.
they offer no compensation at all . can you help?
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