Originally Posted by
CPH-Flyer
If booked through a TA, SK should not be dealing directly with you. They should be dealing with your TA, and your TA with you. So your gripe is with the TA. And SK is in all likelihood not going to issue a refund directly to you. They may offer you a voucher for later use.
The TA keeps saying that SK told them it will be months and that they have called SK requesting the process be expedited to meet EU 261\US DOT rules and have been told no. They advised that I contact SK directly if I wish to complain the refund processing time is taking too long. Can a EU261 complaint be filed against the TA?