Originally Posted by
bostontraveler
Not here in France. Amex is refusing to open disputes when vouchers are offered.
How frustrating. You didn't buy an airline gift card -- you bought an itinerary. They can't fly you on that itinerary now. Not their fault, but you're not getting anything like what you bought. They can't refuse to return your money by offering to fly you on a different itinerary, some later time.