Originally Posted by bostontraveler

Doesn’t always work this way in the real world .

You may want to know what that not all airlines are honoring the EU 261 rules. The law is one thing. In practice it is often quite different. Many airlines are disregarding it altogether. I, for one, like many, have thousands held up with no practical recourse.

Head over to the Lufthansa or AF/KL forums if you have any doubts on this.

With no small claims courts and all legal avenues suspended for the moment, a whole lot of people are pounding on sand.