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Old Apr 25, 2020 | 8:21 pm
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IAD_flyer
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EU261 Regulator
If filing a EU261 complainant about SAS who is the who the regulator to complain to? My flight was an IAD-CPH-LHR would it be Sweden or Denmark?

My complaint is regarding the lack of a timely refund for involuntary flight cancellation and not for compensation. Is there a way I send a complaint to the airline as well. I have tried over customer service channels without luck, only being told that it will be four to six months. The online SAS EU form seems to only give options for compensation, is there an online option to file a complaint?
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