FlyerTalk Forums - View Single Post - Covid19: LH Group general waiver to rebook flights
Old Apr 23, 2020, 5:39 am
  #470  
oliver2002
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
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LH Group has published a new set of waivers (TWP 2012), mainly for tickets issued after April 20:

https://www.lufthansaexperts.com/sha...ile_147655.pdf

A cancellation remains the golden get out of jail card:
For customers who do not wish to take advantage of any of these flexible rebooking options, you can still submit tickets for refund-either per original fare rule or on involuntary basis in case of cancelled flights.Due to the current situation there may be delays in processing refund requests.
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